Last Updated: December 15, 2025
Iersnk (hereinafter referred to as "Iersnk," "we," or "our") operates this website and all related content, features, tools, products, and services, aiming to provide you with a safe, convenient, and personalized shopping experience (hereinafter referred to as the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our Services, make purchases or other transactions, or otherwise interact with us.
In the event of any inconsistency between the Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and use of personal information.
Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge and agree to the information collection, use, and disclosure practices described in this policy.
Personal Information We Collect or Process
When we refer to "personal information," we mean information that identifies you or can be reasonably linked to you. Anonymous or de-identified information is not considered personal information because it cannot identify or be linked to you. Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following types of personal information, as well as related information inferred from this information:
- Contact Information: Including name, address, billing address, shipping address, phone number, and email address.
- Financial Information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, payment methods, and payment confirmations.
- Account Information: Including username, password, security questions, and preferences.
- Transaction Information: Including products you browse, add to your shopping cart, add to your wish list, purchase, return, exchange, or cancel, and your transaction history.
- Communication Information: Any information you provide when contacting us, such as information provided through customer support inquiries.
- Device Information: Information about your device, browser, or network connection, including IP address and other unique identifiers.
- Usage Information: How you interact with the Services, including the time, manner, and actions of your access and browsing of the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, access or use the services, communicate with us, or otherwise provide us with your personal information;
- Information collected automatically through the services, including information collected from your device when you use our products or services or visit our website, and information collected through the use of cookies and similar technologies;
- Including when we engage service providers to enable certain technologies and they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the services you use, we may use your personal information for the following purposes:
- Providing, customizing, and improving the services: We use your information to provide you with services, including processing orders and payments, fulfilling contracts, creating and managing accounts, arranging shipments, assisting with returns or exchanges, and allowing you to post reviews. We also personalize your shopping experience based on your preferences and interests, such as recommending products related to your purchases or browsing history. This also helps us continuously optimize and improve our services.
- Marketing and advertising: We may send you promotional information and offers via email or mail, and may also show you personalized advertisements on the services or other websites. These advertisements may be customized based on your purchase history, shopping cart contents, or behavior on the services.
- Security and fraud prevention: Your personal information is used to verify accounts, secure payments, detect and prevent potential fraud, illegal or malicious activities, and ensure the security of the services. Users who register an account should keep their account credentials secure and not share their username, password, or other access information with others.
- Communicating with you: We use your information to provide you with customer support, quickly respond to your questions and needs, and maintain good business relationships.
- Legal compliance: We may use your personal information to comply with applicable laws, respond to legitimate requests (including from law enforcement or government agencies), participate in investigations or legal proceedings, and enforce or investigate violations of terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy. These circumstances include:
- Disclosures you consent to: When you explicitly instruct, request, or otherwise consent, such as for product delivery, or when using services through social media widgets or login integrations.
- Affiliates: Sharing information with our affiliates or other companies within our group to better provide and manage services.
- Business transactions and legal requirements: In mergers, acquisitions, bankruptcies, or other similar transactions, to comply with legal obligations (such as subpoenas, search warrants, etc.), enforce service terms or policies, or protect and defend our services, rights, and the legal interests of our users or others.
Third-Party Websites and Links
This service may provide links to websites or other online platforms operated by third parties. If you click on a link to access a website not affiliated with or controlled by Iersnk, you should carefully review its privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on such websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of this service and/or users of these third-party platforms and is not subject to restrictions on the use of such information by Iersnk or third parties. Unless otherwise stated in this service, Iersnk providing such links does not imply endorsement of the content on such platforms or their owners or operators.
Minors' Data
This service is not intended for minors, and we do not knowingly collect any personal information from minors in your jurisdiction. If you are the parent or guardian of a minor who has provided us with personal information, you may contact us using the contact information below to request that the information be deleted. As of the effective date of this Privacy Policy, we are not aware of any instances where we "share" or "sell" (as defined by applicable law) the personal information of individuals under the age of 16.
Information Security and Retention
Please note that no security measures are perfect, and we cannot guarantee "absolute security." Furthermore, any information you send to us may be subject to security risks during transmission. We recommend that you do not send us sensitive or confidential information through insecure channels.
The length of time we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide you with services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
International Data Transfers
Please note that your personal information may be transferred to, stored, or processed in locations within or outside of Hong Kong.
When personal information is transferred to Hong Kong or countries/regions outside of Hong Kong, we will protect it in accordance with recognized data transfer mechanisms, unless the information is transferred to a country/region that has been deemed to provide adequate data protection.
Privacy Policy Changes
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call or email us at desk@iersnk.com.